Dha7 Privacy Policy — How We Protect Your Information

Your privacy is our top priority at dha7. Learn in detail how your personal information is collected, used, and protected.

Last Updated: January 2026

Our 6 Commitments to Protecting Your Data

SSL Encryption

Every connection on dha7 is secured with 256-bit SSL encryption. Your login credentials and financial data remain completely safe.

No Sale of Data

Your personal information is never sold or rented to third parties. We use data solely to improve our services.

Secure Storage

All data is stored on secure servers and undergoes regular security audits to prevent data breaches.

Minimal Data Collection

We only collect information that is necessary to provide our services. No excessive or unnecessary data is requested.

Your Control

You may view, correct, or request deletion of your stored data at any time.

Legal Compliance

Dha7 complies with international privacy laws and data protection regulations. Your rights are always upheld.

1 Introduction

Dha7.net ("dha7", "we", "us") takes your privacy extremely seriously. This Privacy Policy explains what information we collect when you use the dha7 platform, why we collect it, and how we keep it protected.

This Privacy Policy applies to all dha7 services, websites, mobile apps, and other digital platforms. By using our services, you are deemed to have accepted the terms of this policy.

We believe transparency is the foundation of trust. That is why this Privacy Policy is written in clear, straightforward language — so you always know exactly what we do with your data.

This Privacy Policy was last updated in January 2026. We will notify you in advance of any significant changes.

2 What Information We Collect

Dha7 only collects information necessary to provide its services. A detailed breakdown of the data we collect is outlined below:

Data Type Example Requirements
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email address, phone number Account Communication & Security
Financial Information Mobile banking number, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device type, browser Security & Fraud Prevention
Gaming Information Game history, bet amounts, wins and losses Service Improvement & Responsible Gaming
Location data Country, city (derived from IP address) Ensuring Legal Compliance

No information beyond the items listed above is collected. Your password is never stored in plain text — it is always kept in encrypted form.

3 How We Collect Information

Dha7 collects information through several methods. Here is what you should know about each:

  • Information Provided Directly: Information you provide at registration, such as your name, email address, phone number, and date of birth.
  • KYC Documents: Photos of your national ID or passport uploaded for identity verification purposes.
  • Automatically Collected: Technical information is collected via cookies and tracking technologies as you browse our site.
  • Via Transactions: When you make a deposit or withdrawal, transaction details from the payment gateway are passed to our system.
  • Customer Support: When you contact us via live chat or email, those conversations are stored.
  • Third-Party Auditors: Information may be obtained from approved third-party agencies for age and identity verification.
We never collect data without your consent. Your agreement to the Privacy Policy at the time of registration forms the legal basis for our data collection.

4 Use of Information

Dha7 uses the information collected for the following purposes:

  • Account Management: To create, manage, and secure your account.
  • Identity Verification: To verify age and identity as part of the KYC process.
  • Transaction Processing: To process deposits and withdrawals securely.
  • Customer Support: To respond to your questions and complaints.
  • Fraud Prevention: To detect unusual transactions and identify suspicious activity.
  • Responsible Gaming: To detect signs of excessive gaming and provide timely support.
  • Legal Compliance: To comply with applicable laws and regulatory requirements.
  • Service Improvement: To analyze and further improve your experience.
  • Promotional Communications: To inform you about offers and bonuses, with your consent.

We will never use your data beyond the purposes stated above. You may opt out of marketing communications at any time.

5 Data Sharing & Disclosure

Dha7 does not sell your personal information to third parties. However, data may be shared in certain specific circumstances:

  • Service Provider: Limited data may be shared with approved partners for payment processing, KYC verification, and technical support.
  • Legal Obligations: Information may be disclosed in response to court orders, requests from government authorities, or demands from law enforcement agencies.
  • Anti-Money Laundering: Suspicious financial activity may be reported to the relevant authorities.
  • Business Transfer: If dha7's business is sold or merged, your data may transfer to the new owner; however, this Privacy Policy will remain in effect.
All our third-party partners are contractually obligated to keep your information secure and use it only for the specified purposes.

6 Cookie Policy

Dha7 uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser. The types of cookies we use include:

  • Essential Cookies: Required for login sessions and site security. The site will not function properly without these.
  • Functional cookies: To remember your preferences such as language and display settings.
  • Analytics Cookies: To understand which parts of the site are used most. This information is fully anonymized.
  • Security cookies: Used to prevent fraud and bot attacks.

You can disable cookies through your browser settings. Keep in mind that disabling essential cookies may affect certain site features. Use the cookie banner on our site to manage your preferences.

7 Security Measures

Dha7 employs industry-leading security measures to protect your data:

  • SSL/TLS Encryption: All data transfers are protected by 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
  • Regular Security Audits: Regular system audits conducted by third-party specialists.
  • Firewall Protection: Advanced firewall and intrusion detection systems.
  • Encrypted password: Passwords are never stored in plain text.
  • Data Backup: Regular encrypted backups are maintained.

That said, no online system can guarantee 100% security. Please do your part to keep your account safe — use a strong password and never share it with anyone.

If you notice any suspicious activity, please notify our support team right away. We will investigate promptly and secure your account if necessary.

8 Data Retention Period

Dha7 does not retain your data longer than necessary. Below is a breakdown of how long different types of information are kept:

Data Type Retention Period
Account Information For the duration of active account + 5 years
Transaction Records 7 years (legal obligation)
KYC Documents 5 years (as per regulatory requirements)
Customer Support Contact 3 years
Cookies & Browsing Data Up to 2 years
Marketing Preferences Until you change it

Once the retention period expires, data is securely deleted or anonymized. Some data may need to be kept longer due to legal obligations.

9 Your Rights

As a dha7 user, you have the following rights over your own data:

Your Rights Over Your Data

Right to Access Your Data

You may request to see all the data we hold about you at any time. We will respond within 30 days.

Right to Rectification

You may request a correction if any of your stored information is inaccurate.

Right to Erasure

You may request deletion of your personal data under certain conditions. We will comply unless we are required to retain it by law.

Right to Restrict Processing

You may request that the processing of your data be restricted under certain circumstances.

Right to Data Portability

You may request an export of your data in a standard, portable format.

Right to Object

You may object to marketing communications or profiling at any time.

To exercise any of these rights, please contact our support team. We typically respond within 30 days.

10 Protection of Minors

Dha7 strictly does not provide services to anyone under 18. We understand that protecting children online is critically important. To that end, we take the following measures:

  • Age Verification: Date of birth is collected at registration, and KYC documents may be requested in cases where verification is needed.
  • Account Closure: If any account holder is found to be a minor, their account will be closed immediately.
  • Refund of Deposit: Any deposits made from a minor's account will be refunded.
  • Parental Controls: We advise parents to use parental control software to monitor and restrict their children's internet activity.

If you become aware that a minor is using dha7, please notify our support team immediately. We will take prompt action.

dha7 does not knowingly collect any data from minors. Doing so would be a strict violation of our policy.

11 Policy Updates

Dha7 may update this Privacy Policy from time to time. Depending on the nature and significance of the changes, we will notify you as follows:

  • Minor Changes: The "Last Updated" date at the top of the page will be changed.
  • Important Changes: Notification will be sent to your registered email or posted on the site at least 14 days before the changes take effect.
  • Major Changes: Re-consent may be requested.

Continued use of our services after an update takes effect will be considered acceptance of the revised policy. We recommend reviewing this page regularly.

12 Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us. Our data protection team is available 24/7, 7 days a week.

  • Email: [email protected]
  • Live Chat: Click the chat icon in the bottom-right corner of the site
  • Response Time: 24–48 hours for general requests; 30 days for rights-related requests

If you are not satisfied with our response, you may escalate your complaint to the relevant regulatory authority. We take every concern seriously and are committed to reaching a fair resolution.

When submitting any privacy-related request, please include your account username and registered email so we can assist you as quickly as possible.

Frequently Asked Questions about the Privacy Policy

No, dha7 never sells your personal information. Only limited data is shared with partners as necessary to provide our services, and they are contractually bound to keep your information secure.

Email us at [email protected] or reach out via live chat. Once your account is verified, we will begin the data deletion process. Please note that certain information may need to be retained for a specified period due to legal obligations.

We only send promotional messages with your consent. You can opt out of marketing communications at any time through your account settings or by contacting support.

Yes, all payment information is transmitted via SSL encryption and stored on secure servers. We never directly store your full card number or bank account details.

Disabling essential cookies will cause issues with login and session management. However, turning off only analytics or marketing cookies will not affect the core functionality of the site.

Your Privacy Is Protected — Join dha7 Today

Dha7 respects your personal information and privacy. Play in a secure environment, win, and withdraw with ease. Welcome to the platform trusted by millions of players across Bangladesh.

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